Tel: Romsey 01794 367898 - Wilton 01722 433545

Terms & Conditions


USE OF WEBSITES

www.sofasmith.co.uk is owned by Sofa Smith.

Please email if you have any complaints or views regarding these sites which you feel we need to be aware of.

These websites are only for your own personal use and information contained therein is not to be used for other commercial uses.

We make every effort to ensure these websites are virus and defect free but cannot be held responsible for any loss or damage which may arise to computer equipment or data as a result of using these websites.

TERMS & CONDITIONS – OVERSEAS USE OF WEBSITES

As a British Company, we control and manage our websites from our offices in England. Accordingly, the laws of England and Wales govern claims relating to, and including, the use of the websites and the materials contained therein.

If you access our websites from outside England & Wales you do so at your own risk and you hereby agree that in any dispute between Sofa Smith and you, the laws of England and Wales will apply at all times.

TERMS & CONDITIONS – ACCURACY OF CONTENT

Whilst we have been careful to ensure that all information is as accurate and precise as possible, it is important to note the following:

  • Dimensions and weights are approximate.
  • Your monitor may show colours differently to the actual product and, although we can send fabric/vinyl/leather samples, these too may have a shade and texture variation to the delivered product.
  • Your monitor may also show wood tones differently to the delivered product, but we do our best to ensure descriptions are as accurate as possible.
  • Our leather products are made from natural leathers and are, therefore, not uniform in colour or texture. The finest hides often show natural marks and scars. Some leathers will mellow with age and exposure to natural and artificial light, as well as heat.
  • With regard to feet/legs; some woods will mellow with age and exposure to natural and artificial light.
  • Due to our policy of continuous product development, we reserve the right to amend the specification of products without prior notice in relation to future sales.
  • To the extent permitted by applicable law, Sofa Smith disclaims all warranties, expressed or implied as to the accuracy of the information contained in any of the materials on these websites.
  • Sofa Smith shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.


TERMS & CONDITIONS – ORDERING AND PAYMENTS

  • All prices include VAT at the prevailing UK rate.
  • High value items may be paid for by two payments – please call our sales team for further information.
  • The contract shall not be deemed as concluded until we have received full payment and the order confirmed by us via email or any other specified/agreed method.
  • We are entitled to refuse any order placed by you.

TERMS & CONDITIONS – DELIVERY AND COLLECTION

  • Some self-assembly may be required on certain products.
  • It is your responsibility to ensure suitable and safe access.
  • Any delivery charge does not allow for the removal of doors, windows, etc.
  • We cannot be held liable for any damage caused on delivery to any of your property and/or possessions.
  • We cannot be held liable for any damage caused on delivery to any of your property and/or possessions.
  • Where insufficient notice is given regarding the change of any specified or agreed delivery date, additional delivery charges will be applicable.
  • If access is unavailable at the time of delivery on the specified or agreed delivery date, additional delivery charges will be applicable.
  • Weekend deliveries are also liable to an additional delivery charge.
  • We will not be liable for any direct or indirect loss of profits, or any other financial loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Sofa Smith or delay due to any reasonable rescheduling of delivery.
  • Collection may be arranged from our Showroom, subject to sufficient notice – please call our sales team for further information.
  • Any changes to your order may change the anticipated delivery date.


TESTIMONIALS
  • So much choice and a very helpful team all around from start to finish. We were also so pleased the team were able to get our new sofa up our awkward stairs.

    Mr & Mrs McMillan, Romsey, Hampshire

  • “Thank you for your expertise, kindness, and prompt delivery of our lovely sofa.”

    Mr & Mrs Horder – Honiton, Devon

  • Delighted with the service, 5 weeks from order to delivery. Exceptional design and made to a very high standard, that is very comfortable to sleep on.

    Nicola – Epsom, Surrey

  • Delighted with the sofa you made me and having my chairs recovered by you to match it has really made my room look perfect. Thank you so much.

    Ms H Kebby – Romsey

  • Thank you for delivering the sofa bed last evening. It really is super and I can’t tell you how delighted we are to have a sofa bed in the loft room!

    Suzie – East Sheen

  • We needed a sofabed quickly due to unexpected guests from Australia – it was made in the fabric we chose and delivered on time.

    Mr & Mrs Nicholas – Leigh on Sea

  • Thanks very much for swift delivery of the mattress. My daughter is really pleased with it. A good night’s sleep guaranteed. I can almost picture Lenny Henry snuggling up on it.

    Mr I Cross – St Dogmaels

  • Really delighted with our sofabed. We struggled to find one that could come apart to go into our cellar but Sofa Smith made one especially for us.

    Mrs A Hawkins – Altrincham

  • Just a note to say we are so so happy with our sofa!! Its just beautiful and just what we wanted.

    Holly Scott – Chelmsford

  • Just to say we are very pleased with our new sofa.Looks great and is extremely comfortable.Delivery guys were excellent, too. Thanks very much – more than happy to recommend you.

    Emma – Bristol

Contact - Head Office

Phone
Email
Address
The Old Granary, Hunts Farm,
Rudd Lane, Upper Timsbury,
Romsey, SO51 0NU

Built & Maintained by
SOFABULOUS MEDIA