Tel: Romsey 01794 367898 - Wilton 01722 433545

Payments


The contract shall not be deemed as concluded until we have received full payment and the order confirmed by us via email or any other specified/agreed method.

All prices include VAT at the prevailing UK rate.

High value items may be paid for by two payments – please call our sales team for further information.

We are entitled to refuse any order placed by you.


Cancellations & Refunds


Our products are made in the UK and specifically to order.

Once they have been delivered and signed for, they may not be returned, nor any monies refunded, unless they are defective or have been accidentally damaged, by us, during the course of delivery.

Please note, due to the quick delivery service we offer, non-returnable raw materials are ordered on receipt of your order.
Therefore, any cancellations are subject to a 50% cancellation fee.
This also applies to fabric only orders made by you.

Initial delivery charges will not be refunded with the exception of items returned due to a fault or damage caused by us.

In the case of any complaint or refund, please contact our sales team.



TESTIMONIALS
  • So much choice and a very helpful team all around from start to finish. We were also so pleased the team were able to get our new sofa up our awkward stairs.

    Mr & Mrs McMillan, Romsey, Hampshire

  • “Thank you for your expertise, kindness, and prompt delivery of our lovely sofa.”

    Mr & Mrs Horder – Honiton, Devon

  • Delighted with the service, 5 weeks from order to delivery. Exceptional design and made to a very high standard, that is very comfortable to sleep on.

    Nicola – Epsom, Surrey

  • Delighted with the sofa you made me and having my chairs recovered by you to match it has really made my room look perfect. Thank you so much.

    Ms H Kebby – Romsey

  • Thank you for delivering the sofa bed last evening. It really is super and I can’t tell you how delighted we are to have a sofa bed in the loft room!

    Suzie – East Sheen

  • We needed a sofabed quickly due to unexpected guests from Australia – it was made in the fabric we chose and delivered on time.

    Mr & Mrs Nicholas – Leigh on Sea

  • Thanks very much for swift delivery of the mattress. My daughter is really pleased with it. A good night’s sleep guaranteed. I can almost picture Lenny Henry snuggling up on it.

    Mr I Cross – St Dogmaels

  • Really delighted with our sofabed. We struggled to find one that could come apart to go into our cellar but Sofa Smith made one especially for us.

    Mrs A Hawkins – Altrincham

  • Just a note to say we are so so happy with our sofa!! Its just beautiful and just what we wanted.

    Holly Scott – Chelmsford

  • Just to say we are very pleased with our new sofa.Looks great and is extremely comfortable.Delivery guys were excellent, too. Thanks very much – more than happy to recommend you.

    Emma – Bristol

Contact - Head Office

Phone
Email
Address
The Old Granary, Hunts Farm,
Rudd Lane, Upper Timsbury,
Romsey, SO51 0NU

Built & Maintained by
SOFABULOUS MEDIA